Privacy Policy

Privacy Policy

Introduction

At https://superior-first-responders-therapy.denvermentalhealthcare.com (hereafter referred to as “Superior First Responders Therapy,” “we,” or “the Company”), we are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Consumer Technology Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://superior-first-responders-therapy.denvermentalhealthcare.com), applications, services, and products offered under this domain. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You use our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience with our services and improve our offerings:

  • Account Information: Details associated with your user account, such as login credentials.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Data related to your financial status, which may be used for billing or financial analysis.
  • Purchase Information: Records of products/services purchased, including quantities and prices.
  • Mobile Device Identifiers: Unique device identifiers that help us recognize your device and provide personalized services.
  • Location Data: Your geographical location data, which we use to tailor content and services to your region.
  • Feedback: Comments, suggestions, or reviews you share with us to improve our products/services.
  • Social Media Information: If you interact with us on social media platforms, we may collect data from these channels to enhance our marketing efforts.
  • Product Information: Details about the products or services you interact with, including usage patterns and preferences.

We obtain this data through direct user input, interactions with our systems, and automated technologies, ensuring transparency in data collection practices. Additionally, third parties may share Personal Data with us, respecting their privacy policies and your consent (if applicable).

Cookies

Cookies are small text files stored on your browser to enhance user experience and provide valuable analytics. We utilize cookies categorized as:

  • Strictly Necessary: Essential for website functionality and navigation.
  • Preference: Store user preferences and settings to personalize content.
  • Analytics: Track website usage, analyze trends, and measure performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data as necessary for legal compliance, business operations, and the purposes specified during data collection. Once these purposes are fulfilled, or when no longer required by law, we delete or anonymize the data to protect your privacy.

Security Measures

Superior First Responders Therapy has implemented robust organizational safeguards and security measures to safeguard your personal data:

  • Encryption: We use encryption for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for children under the age of 18 (or a lower age threshold as required by local law). We do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: Request access to the Personal Data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data under certain circumstances.
  • Restriction: Limit our use and disclosure of your data.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your interactions with us.

To exercise these rights or seek further information, please contact our privacy team via the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

  • Email: contact@superior-first-responders-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide physical address]